Privacy Policy

Effective Date: [28.11.2025]

At KeshavSalon.in (“we”, “us”, “our”), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Digital Personal Data Protection (DPDP) Act, 2023 and other applicable laws in India.

By accessing and using our website, booking home salon services, or providing us with your personal data, you agree to the collection and use of your data as described in this Privacy Policy.

1. Information We Collect

We collect personal data that is necessary to provide our home salon services, such as haircuts, hair coloring, shaving, and other beauty treatments. The types of personal data we may collect include:

  • Personal Identification Information: Name, contact details (phone number, email address), and residential address for service delivery.

  • Service Preferences: Details regarding the services you request (e.g., haircuts, color treatments, shaving) and any special preferences you may have.

  • Payment Information: Credit/debit card details, billing information, and transaction records for processing payments.

  • Health Information: Information about allergies, sensitivities, or conditions relevant to the services you request (e.g., hair product allergies, skin conditions).

2. Purpose of Collecting Data

We collect and process your personal data for the following purposes, in line with the DPDP Act, 2023:

  • Service Delivery: To provide you with the home salon services you request, including appointments, scheduling, and performing treatments.

  • Communication: To send appointment confirmations, reminders, and updates, and to respond to your inquiries.

  • Payment Processing: To process payments for the services rendered.

  • Customer Support: To resolve issues or respond to any concerns you may have regarding our services.

  • Marketing and Promotions: With your explicit consent, we may send you promotional offers, newsletters, and updates on new services. You have the option to withdraw your consent and unsubscribe at any time.

3. Legal Basis for Processing Your Data

In accordance with the DPDP Act, 2023, we process your personal data on the following legal bases:

  • Consent: We collect and process your data with your explicit consent when you book services or subscribe to marketing communications. You can withdraw your consent at any time by contacting us or opting out of communications.

  • Contractual Necessity: We process personal data when it is necessary for fulfilling the contract between you and us, such as scheduling and providing the salon services you request.

  • Legal Obligation: We may process your personal data to comply with legal or regulatory requirements in India, including data retention laws and tax regulations.

4. Data Retention

We retain your personal data only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, and in compliance with the DPDP Act, 2023. Once your data is no longer needed, we securely delete or anonymize it in accordance with industry standards.

5. Data Security

We implement reasonable technical and organizational measures to safeguard your personal data and protect it from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission over the internet is 100% secure, and while we strive to protect your data, we cannot guarantee absolute security.

6. Data Sharing and Disclosure

We may share your personal data with third parties in the following circumstances:

  • Service Providers: We may share your data with third-party service providers who assist us in performing services, such as payment processors, communication platforms, or customer support services. These service providers are contractually obligated to safeguard your data.

  • Legal Compliance: We may disclose your personal data to government authorities or other entities if required by law, regulation, or legal process under the DPDP Act, 2023, or other applicable laws in India.

  • Business Transactions: If our business undergoes a merger, acquisition, or sale, your personal data may be transferred as part of the transaction, but we will ensure your data is protected and used in compliance with applicable laws.

7. Your Rights

Under the DPDP Act, 2023, you have the following rights regarding your personal data:

  • Right to Access: You have the right to access the personal data we hold about you. You can request a copy of your data at any time.

  • Right to Rectification: You can request corrections to any inaccurate or incomplete personal data we have about you.

  • Right to Erasure: You may request that we delete your personal data, subject to certain exceptions, such as when we need to retain it for legal or contractual reasons.

  • Right to Data Portability: You have the right to obtain a copy of your personal data in a structured, commonly used, and machine-readable format, and to transfer it to another service provider if desired.

  • Right to Withdraw Consent: If we process your data based on consent, you have the right to withdraw your consent at any time, without affecting the legality of processing prior to the withdrawal.

To exercise any of these rights, please contact us using the contact details provided below.

8. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to enhance your experience on our website and track user behavior. These technologies allow us to analyze trends, manage the site, and deliver personalized content and ads.

You have the option to accept or decline cookies through your browser settings. If you choose to decline cookies, you may not be able to use some features of our website.

9. Analytics Tools (Google Analytics & Microsoft Clarity)

We use Google Analytics and Microsoft Clarity to understand how visitors use our website and improve our services. These tools use cookies and similar tracking technologies to collect non-personal usage data.

A. Google Analytics

Google Analytics collects:

  • Pages visited

  • Time spent on the website

  • How you arrived on our site (Google search, social media, etc.)

  • Device and browser details

  • Approximate location (city/region)

We use this data to:

  • Improve website performance

  • Analyze visitor behavior

  • Understand which pages or services are most popular

  • Enhance marketing and user experience

Google Analytics does not collect sensitive personal information.
For more information, please refer to the Google Privacy Policy.

B. Microsoft Clarity

Microsoft Clarity helps us understand how visitors interact with our website through:

  • Click tracking

  • Scroll tracking

  • Heatmaps

  • Session replays (non-sensitive data only)

We use this information to:

  • Improve website design and usability

  • Identify and fix navigation issues

  • Enhance user experience

  • Maintain website security

Clarity does not capture sensitive information such as payment details, health data, or secure form inputs.
For more information, please refer to the Microsoft Privacy Statement.

10. Third-Party Websites and Services

Our website may contain links to third-party websites or services that are not operated by us. These may include Amazon Affiliate Links featured on our Shop page. These links will direct you to products we recommend on Amazon.

As an Amazon Affiliate, we earn a small commission on qualifying purchases made through these links, at no additional cost to you. These affiliate links help us maintain and improve our website and services. However, we are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information or making a purchase

11. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect or process personal data from children under the age of 16. If we learn that we have collected data from a child under 16, we will take steps to delete that data as soon as possible.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Please review this Privacy Policy periodically to stay informed about how we protect your personal data.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise any of your rights under the DPDP Act, 2023, please contact us at:

KeshavSalon.in
Viman Nagar, Pune, India
Phone: 9022230507
Email: info@keshavsalon.in